Hey Everyone,

I have talked in here about being “pathological” in your approach to serving others

and putting your best foot forward when doing so. I hope it becomes a passion

for you as the rewards are great. The feeling you get when you go above and beyond

in helping-serving others, whether it’s a volunteer position or helping in the community

or being paid to serve.


My pathological notion is about giving incredibly crazy unwavering full on service to others.

Always going above and beyond is what it’s all about in anything you do but especially

when working with others.


Hats off to anyone who pursues the pathological approach when serving others.

Giving Great Service

Serving others

pic pocket thief

Pathological Thieves . .

Say it ain’t so.

It’s a mental disease that takes over the individuals normal behaviours.

It’s compulsive, disastrous and pathological.…

Now who says tow truck drivers are pathological liars?

You certainly didn’t get that from me.

As a matter of fact  let me tell you a story relating to pathological service received by

a towing service the other day. This is exactly what I mean when I say pathological protein –

“over the top motivated & energized service”.


After hitting a bear on my motorcycle my service experience started when I called this towing service.

They answered the phone quickly – they were super polite (even though I was losing my mind),

they determined my location and dispatched a truck immediately.

Within 30 minutes the truck arrived and the driver

was thoughtful and considerate using blankets to protect my bike from further damage

while loading onto the flatbed.


The driver asked us for our safety to go ahead and sit in the truck.

After he loaded the motorcycle he came back to the cab of the truck and offered us

each a bottle of water. He could tell we were still visibly upset from the accident.

He calmed us with his demeanour and proceeded to assure us that all would be ok.

He kept the conversation going so we could take our mind off of what just happened.

He dropped us off at our house assured us the bike would be fine in

his possession and off he went. His service didn’t stop there.


After unloading the bike and getting it inside their garage he took of photo and sent it to me

saying “your baby is safe and tucked in”. That was very thoughtful of him cause we take pride

in our motorcycle and was concerned that it would be mishandled.


It was an incredible pathological service experience and one that I always like to share.

So who ever said tow truck drivers are pathological liars? That is certainly not our experience.



There’s also more informal types of definitions of “pathological” you could use.

Perhaps the Pathological Gambler.

This is the guy or gal who is completely obsessed with any form of gambling.

Slots, tables, lottery, betting you name it they are pathologically addicted or compulsively addicted.

The ruin their entire life and the lives of close family members as they watch them destroy their lives

because of the uncontrollable addiction or compulsion to pathologically gamble away everything and beyond.

Pathological Gambling?


“Pathological” definition = extreme in any way that is not normal.

“Protein” definition = substance – energy

So basically an extreme way of using your energy/substance/life to serve others.

Could this mean a service company who takes customer service to the “extreme” is not normal.

Could it mean giving exceptional service is not normal.

Of course in most cases exceptional service is not the “norm” with so many companies, so when you have such an excellent experience(s) you like to share them.

Perhaps this is what my little corner of the www is about?


Giving Great Customer Service

Great Customer Service

How to give great customer service.

Let’s talk about how in todays world we can give Pathological service in everything that we do.

Come back tomorrow for our first experience.

Watch this quick video talk a little bit about some of

the keys in giving pathological service.


Ok I give up – What the heck do you mean by The Pathological Protein?

Your wondering as was I when choosing the name for this site. I wanted something different, unique and something that would make you take a second look. I think I have it…

Ok so lets break it down.


Pathological definition according to the Webster Dictionary.…..



adjective path·o·log·i·cal \ˌpa-thə-ˈlä-ji-kəl\

Simple Definition of pathological

  • : extreme in a way that is not normal or that shows an illness or mental problem

  • medical : relating to or caused by disease

  • : of or relating to the study of diseases : relating to pathology

and . . .


noun, often attributive pro·tein \ˈprō-ˌtēn alsoˈprō-tē-ən\

Simple Definition of protein

  • : a substance found in foods (such as meat, milk, eggs, and beans) that is an important part of the human diet

So let me get this right….

“pathological protein” means (definition) ? . . . .

extreme in any way that is not normal using substances found in foods like meat, milk, egg and beans

WOW – Say What ? – Stay tuned this is gonna get crazy up in here.